Pizzaiolo: No Delivery Within Area Anymore?

2018, Oct 10    

Supposedly pizzaiolo.ca won’t deliver to my address anymore despite having pizzas delivered without any issue in the last year. My last order was less than a month ago! I have two stores that clearly service my address if I place a phone order yet refuse to deliver if I use the online portal for my order.

Emails sent via their online contact form and online@pizzaiolo.ca go unanswered. The online@pizzaiolo.ca address which is attached to every online order states the following:

You can contact online@pizzaiolo.ca for any questions or concerns.

Obviously not as I haven’t had a single response from this address. Pretty poor customer service here.

UPDATE October 20, 2020

I am apparently within the delivery range again from the exact same 2 franchises that used to deliver. Comical.